هدفت هذه الدراسة إلى تعرف أثر تطبيق نظام إدارة الجودة على تحسين الميزة التنافسية في شركة سيريتل موبايل تيلكوم.
This study aimed to identify the impact of the applying the Quality Management System to improve competitive advantage in Syriatel Mobile Telecom company .
المراجع المستخدمة
Al-Jaradat, O., Al-Samraie, F.(2012). & Jadallah, N.,”Intellectual Capital and its Role in Achieving Competitive Advantage: A Field Study for the Jordanian Income Tax Service”, European Journal of Scientific Research, Vol., 69, No., 3
Bataineh, M. & Al Zoabi, M..(2011). “The Effect of Intellectual Capital on Organizational Competitive Advantage: Jordanian Commercial Banks (Irbid District) An Empirical Study”, International Bulletin of Business Administration, Issue 10
( CGE, Salam and Akprobire, Ufoma ( 2013 ) : Application of total quality management to the Nigerian education system, global advanced research journals of educational research and review, Vol 2 ), pp ( 105-110