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تسجيل مستخدم جديدUsing The Model of Six Dimensions of Innovation Services To Assess Marketing Performance of Syrian Banking Sector During The Syrian Crisis (Comparative Study between Commercial Bank of Syria and Bank Bemo Saudi Fransi)
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The Syrian banking sector has achieved profits during the Syrian crisis, the bulk of it is due to the revaluation of foreign currencies into SYP using the new exchange rates. The process of identifying growth requires monitor the development of many of the basic elements of the Bank's work, So we can say that Since the beginning of the crisis so far, based on the annual reports of Syrian banks, the banking sector did not achieve any real growth.That is normal causeThe country is going through one of its most difficult times, making the economic wheel descend significantly. The research aims to study the development of innovations in banking service and their impact on marketing performance.To achieve this, the researcher used the model of six dimensions of innovation services to assess marketing performance, and has been formulated three main hypotheses were tested by Statistical Package for Social Sciences SPSS V (23) to reach the researcher to several conclusions, including: Bank Bemo outperform the Commercial Bank of Syria in the degree of innovation strategy adopted during the crisis, and there is no significant relationship between innovationin services and marketing performance.so,the researcher has proposed to study the opportunities which are created by the crisis through analyzing the internal and external environment of banks, relying on innovation activities as a strategy for optimization investment and long-term growth.
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appropriate for nominal and grade data.
Finally, reliability and validity of honesty testing was conducted to determine the
suitability of questionnaire’s questions to the research goal, as well as a set of testing
differences between averages.
The research concluded the following findings:
1.There is statistically significant relationship between marketing intelligence and its
ability to achieve competitive vigilance at organizations.
2.There is a correlation significant relationship between competitor’s position and attitude
study and achieving competitive vigilance.
3.There is a correlation significant relationship between customers’ study and achieving
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